Working from home, seemed easier and more productive during the first month of lockdown, during March & April. In fact, it was exciting because I could reach out and have meetings with every team irrespective of the location. Video conferences with Google or gotoMeeting or Teams have been really effective.
It took us a couple of days to move to “Work from Home”. My colleague and our Chief Operating Mahesh Jambardi had put to together a Graded response plan for any such eventualities.
It was smoothly executed under his leadership, and very active involvement of our colleagues, Srinivas, Our IT@IS head Srinivas Chudamani, and many others.
We have ensured absolute business continuity without any discontinuity.
As we complete 6 months of work from home, and all the discussions and debates about continuing to work from home, even after the nCOVID crisis is over (whenever it is), or a blended and flexible model of working from office and optionally from Office. I believe that the blended model is what will work.
In my role as CEO of Excelsoft, an Edutech Company, it has not been challenging to continue to work. However, I have found that It is busier and takes more hours on working days days, than when compared to working from office.
I am sure many of us have found that if there is a Issue resolution or conflict resolution, it takes more time, and a few extra iterations. When we were working at Office, and being able meet people in person and face2face, it was more efficient, and quicker.
The social interactions are important to put people at ease and make team work more effective. More time at Office also meant tighter bonding with the team and a greater emotion connect with the organisation. Alignment to culture and the value system of the organisation was easier. Today’s hiring, on boarding, and the need to resonate with immediate leadership and the style of leadership is easier in person, in fact challenging because that initial phase when an individual is new to the organisation, it is important to understand key individuals and their persona’s. Individuals who excel in different skills and competencies. The ‘Go to’ person for any difficulties or help and facilitation.
However, thanks to the business we are in, that is Education Technologies, and all work we do being Digital and Online, has been a blessing.